影响形象

常见问题

一般的问题

  •   What’s the difference between a 页面 Title and 显示名称 and how can I change them?
    • 页面 Title 显示在主要内容区域. If you have a hero image, it appears between two purple slashes.
    • 显示名称 is optional to override asset title in the site navigation (top, 配菜和面包屑), primarily if you want to display shorter text. 去 编辑 TAB键更改 显示名称.
  •   I want to replace an existing document/image with a new file, what are the steps?
    • 去 file that you want to replace.
    • 点击 编辑 tab and upload the new file using the 浏览 button. You can also drop the file in the file upload area.
    • 点击 提交 to save your changes to Cascade server and go to 发布 TAB键让它活起来.
    • 去 的关系 tab and publish all assets that are linking to it.
  •   My links don’t work on the live site, why?
    • If it’s an external link, check if the destination site is down, or the link is not working.
    • Your external links should begin with either http:// or http://
    • Some websites do not use the www prefix. Make sure you have the link entered into Cascade exactly as it appears in your browser when you're viewing the destination site.
    • If you are linking to an internal asset, make sure the asset is published to the live server.
  •   Why does the link checker says a link is broken if it's not?

    This can happen if the linked page/site is a secure page, 加载时间太长, 或者有一个重定向.

     

  •   Why is my external link is opening a Cascade edit page?

    If your external link on the live site opens Cascade page, do the following:

    • 去 edit tab and click on the link in WYSIWYG. Make sure the link URL starts with http:// or http://. The URL should look like this: http://c2c.hukuenshitai.com.
    • Save your changes and submit the page.
  •   I don’t see my changes on the live site, what can I do?
    • Make sure you have submitted your draft. If you still see the submit button on the page you are editing, the page has not been submitted for approval yet.
    • Wait enough time before you check your changes on the live site. Changes can take upt to 2 hours after approval to show on the live website.
    • Open a new browser window and go to the page that you edited. If you don’t see your changes, try clearing your browser cache or open in a different browser.

级联错误消息

  •   Why am I getting an error message when saving pages that says "Invalid XML: The prefix "o" for element "o:p" is not bound.这一页不会保存.

    这个错误通常是由  tags (formatting tags from content pasted from Word) in the source code of the WYSIWYG (you can view source code by clicking on <> icon in your WYSIWYG). If you remove the tags above, the page should save. To locate this tag, go to the <> icon to view html mark up and search for o:p.

    You can also prevent those tags from being pasted by choosing *编辑* > *Paste as text* in the WYSIWYG before pasting Word content.

  •   What do I do when I get “an error occurred during editing?”
    You submit and page a get this error message in a red box across the top of your page: "An error occurred during editing:... "

     

    做到以下几点:

    • Make sure you don't have multiple edit forms open at the same time in different browser tabs.
    • If the problem persists, restart your browser.

级联技巧

  •   Helpful tips when working with tables
    • It is not recommended to use tables to lay out content in your web pages.
    • Make sure you have at least one header row or column and you mark it as a header row or column. This is very important for accessibility.
  •   文本格式化技巧
    • 使用以下方法构建内容 标题. This creates a visual hierarchy on the page and breaks content in chunks for easier scanning. 标题 are also very important for accessibility. 
    • 不要跳过一个标题级别.
    • Do not use Heading 1 and Heading 2 in the main content area. These two are reserved for site title and page title. You can use heading 3 - heading 6 in the main content area.
  •   链接提示
    •  链接应该是描述性的. For example, if you want to link to 2014 Cash Policy, don’t link to “点击这里.” Instead the link text should be “点击 here to see 2014 Cash Policy.”